What is BBQ?
Barbeque or Barbeque (abbreviated to BBQ & Bar-BQ; or Barbie, used mainly in Australia and New Zealand; Braai used in South Africa) is a method of cooking meat or poultry, using the heat and [...]
My burner does not burn, what’s going on?
There are several things that can prevent the burner from igniting. Make sure the gas supply to the smoker is turned on. If this is the case, make sure the thermostat is up. Make sure the Smoke [...]
My burner ignites, then goes out and ignites again?
This problem is called a short cycle and can be solved as follows: Check if there is an accumulation of ash around the detonator. If this is the case, remove the ashes so the detonator can feel [...]
Why does the rotisserie continue to turn when I open the product doors?
This is usually caused by a bad or stuck door lock switch (informing the controller when the doors are open). Other options include a bad SSR on the control panel or a stuck footswitch.
Why does the digital display of my smoker show “DOOR” even though the door is closed?
This means that the door contact switch is either misadjusted or faulty, causing the smoker to register that the doors are open and prevent the cooking cycle from starting. Check the door lock [...]
Why is smoke coming out of my exhaust pipe?
There are several things that can cause this.1. The exhaust pipe must be hot to start the exhaust process.2. Check that an exhaust pipe is properly connected and make sure that the rain [...]
Why is smoke coming out of my product doors?
This is usually caused either by a leak in the gasket around the doors or by an air pressure problem in the smoker’s cooking chamber. Check the door seal and the sealing surfaces to ensure [...]
